TKM Sports Ltd Terms and Conditions

TKM Sports Ltd’s trading is covered by the Electronic Commerce (EC Directive) Regulations 2002 and the Consumer Protection (Distance Selling) Regulations 2000 and more recently, The Consumer Contracts Regulations 2013. Purchasing from us should be an easy and stressless experience. Articles can be added to and subtracted from your shopping cart before the final purchase; all prices include VAT at 20% (unless product is exempt). Postage and packing is added on the checkout page depending on the weight of your order, for large orders and any special orders please contact us for the delivery price.  You can cancel your order with us at any time for a full refund subject to the following conditions;
1) The order has not been shipped.
2) The order is not deemed to be a special order

We realise that sometimes mistakes are made in quantities and items ordered, if you wish to amend your order please contact us by phone asap on 01943 888960 or by E-mail to sales@tkmsports.co.uk

If you wish to cancel your order please contact us by phone 01943 888960 or by E-mail to sales@tkmsports.co.uk

Orders are normally shipped in 24 – 48 hours unless the order is deemed a special order.

Your order may not be deemed cancellable if it has left our premises, in which case the cost of return of the order shall be met by the purchaser. In this case the goods must be returned unopened in the original packaging before a refund will be issued.

If upon receipt of your goods you decide they are not for you then please contact us by phone 01943 888960 or by E-mail to sales@tkmsports.co.uk stating the reason/s why you are unhappy with your order. If you wish to return your order you may do so within 14 days of receipt for a full refund of the cost of the goods excluding shipping costs. All returns MUST be sent in the original packaging and unopened. Opened items may be rejected.

If your goods do not arrive or arrive damaged then please contact us immediately and we can follow this matter up with our logistic provider.

 

Website Errors:

Although we try to eliminate the chances of any pricing errors on the website, this is not always possible due to the IT systems that maintain an E Commerce Web-store. If you spot any pricing errors then we advise you contact us first before purchasing to confirm if the values are correct. A contract is only in place once your order is complete (Fully paid and delivered) so any orders placed on items that are misrepresented on the web site will not be completed and all monies will be refunded back to you.

Special Orders

We can on request, order certain items specifically for you which we would not usually hold in our core stock holding. For any orders deemed a special order we would require payment up front and we will give you an accurate delivery lead time on any such item. Contact us on 01943 888960 to discuss your requirements and options.

 

Gym Discounts – We want to support the gyms who train in any combat sports and promote both ourselves and these sports into a wider audience. If any gym would like to order from us we are happy to supply bulk orders with a market beating discount. Please use the contact form to enquire quoting your name, gym name, number of members and full address and we will respond to you within 48 hours.
Registered as a company in England and Wales, Company number: 09700575

Registered for VAT Reg No – 218 5455 02.

Registered Office: 6 Ghyll Road, Leeds, LS6 3LY

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